NAJ People Survey deadline extended
18 May 2021
The National Association of Jeweller’s People Survey which benchmarks salaries, benefits and sub-contract fees has been extended to the 31st May.
The 2021 People Survey features quickfire questions on business impacts from Covid, salaries and benefits, diversity and inclusion and sub-contractor costs and fees for manufacturing and business services.
Ben Massey, NAJ’s Director of Marketing and Communications said,
We’ve had a good response so far with plenty of data submitted. Extending the deadline means that members who were putting this off now have a final chance to access the benchmarking exercise.
This is a major piece of research to help business leaders incentivise their people appropriately, and also give insight on important factors such as diversity and inclusion and the impact of the pandemic.
Complete now
Relevant for all member types (Retailers, Designers, Suppliers, Manufacturers and Associates), the survey will be produced into a report, that respondents to the survey will receive. The survey is open to non-NAJ-members however a fee of £379+VAT will be payable to the Association to receive a copy of the report.
2021 NAJ People Survey - What’s in it for me?
Taking between 27 and 35 minutes for smaller businesses to complete (in testing), with some larger businesses taking longer, respondents should skip roles within their business that are not employed.
The following roles are included in the survey:
| Store Manager |
Workshop Manager |
Marketing Executive |
Operations Manager |
| Assistant Manger |
Design Manager |
Marketing Manager |
Production Manager |
| Senior Sales Assistant |
Design staff |
Stock control |
CAD operative |
| Sales Assistant |
Sales Manager |
Ecommerce/ IT Manager |
Casting operative |
| Polisher |
Miller |
Goldsmiths/ Mounter |
Diamond Setter |
| Enameller |
Quality Manager |
Quality Control Staff |
Packing/ Fulfilment staff |
| Purchase Staff (buyers) |
Field Sales (eg. account managers) |
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The five benefits for members to complete the survey, and receive the report are:
- How salaries and benefits within your business compare with other similar businesses in the sector
- How turnover/ number of employees were affected for businesses like yours in the last 12 months
- How you compare with others to approaches in diversity and inclusion
- What commitment businesses like yours have for training and development
- What jewellers typically pay subcontractors by the hour and by the item
NAJ is requesting one response per member organisation and confirmed the report will be delivered to the main contact as soon as possible.
Respond now
Source: The National Association of Jewellers