Wongs Jewellers Named One of the UK’s Best Workplaces in Retail, Hospitality & Leisure™ 2025

11 Sep 2025

Wongs Jewellers is delighted to announce that it has been officially recognised as one of the UK’s Best Workplaces in Retail, Hospitality & Leisure™ 2025 by Great Place To Work® UK.

This prestigious recognition celebrates the most outstanding organisations within the retail, hospitality, and leisure sectors, and Wongs is proud to represent once again the very best of the industry. The achievement is based entirely on anonymous employee feedback, evaluating key areas such as trust in leadership, well-being, workplace pride, and overall employee experience.

Peter Wong, Director of Wongs Jewellers, said,

“At Wongs, we’ve always said we’re not just making jewellery — we’re making memories. That starts with the people who bring their passion to work every single day.” Being named one of the UK’s Best Workplaces is a reflection of our incredible team, and the pride, trust, and care they put into everything we do.”

For over 45 years, Wongs Jewellers has been more than just a destination for fine jewellery — it’s been a family-run business with deep roots in Liverpool and a people-first philosophy. Many of the team members have been with the business for years — some even decades — playing an integral role in helping customers celebrate life’s most important milestones.

From the shop floor and workshop to e-commerce and design, every individual at Wongs contributes to the business’s continued success. The company is proud to offer flexible working, continuous training, wellbeing initiatives, and a workplace culture based on open communication, mutual respect, and genuine care. Employees often describe Wongs as "like a family" — a testament to the values that underpin the company and extend into every customer interaction.

This recognition also reflects Wongs’ ongoing commitment to gender equity, inclusion, and representation at every level of the business.

Cynthia Cartwright, Commercial Director at Wongs Jewellers, said,

“At Wongs, we believe creating space for women to lead, grow, and be heard isn't a bonus — it’s a business essential. This recognition reinforces that when you build a workplace on trust and opportunity, everyone rises — and women thrive.”

Cynthia, who was recently awarded a Fellowship at the Merseyside Women of the Year Awards, has played a key role in transforming the culture at Wongs since joining in 2014, becoming the company’s first non-family board member in 2022.

This latest accolade is particularly meaningful as it reflects the voices of Wongs’ own team members — their genuine belief that the business is a great place to work. To earn this recognition two years in a row speaks volumes about the consistency of Wongs’ values and the strength of its workplace culture.

Peter adds, 

“Retail and hospitality can be fast-paced and demanding, but we work hard to ensure our people feel supported and appreciated — every single day.”

As Wongs Jewellers celebrates this recognition, its mission remains unchanged: to continue creating a workplace where people feel inspired, respected, and empowered — and to carry that same care and excellence into every customer experience.

A heartfelt thank you goes out to the entire Wongs team — this achievement wouldn’t be possible without your dedication and spirit.

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Source: Wongs