Member Press Releases

Coronavirus guidance version six published by NAJ

25 Sep 2020

open shop covid 19

Updated ‘StoreSafe’ guidance for Jewellery retailers has been published by the National Association of Jewellers, in which it states that face coverings are not required behind physical barriers (such as screens) that are present between customers and retail staff.

The Version six guidance which presents the face covering updates, also includes information and links to the Job Support Scheme launching in November and the Self-employed Support Scheme grant extension, both announced yesterday by Rishi Sunak, Chancellor of the Exchequer.

Download Guidance

Speaking about the guidance, Gary Wroe, NAJ Chair said,

“We had delayed publishing the updated guidance until a clarification if face coverings behind screens arrived, enabling us to publish the version six in full. Given the significant investment by many jewellers to provide screens, this clarification is welcome.

“What is also important to reference in this document, applicable to all areas of the industry whether you’re a retailer, supplier, designer or valuer is the Job Support Scheme and the Self-employed support scheme announced yesterday.”

The changes into the StoreSafe guidance include:

  • Intro | Regional differences (Links for Scotland, Wales and Northern Ireland) and ‘local lockdowns’
  • Start Safe – f) Travel Corridors
  • Start Safe – h) Staff unwell
  • Start Safe – j) Job Support Scheme
  • Start Safe – k) Job retention Bonus
  • Start Safe – l) SEISS grant extension
  • Store Safe – j) Face coverings
  • Store Safe – l) Additional PPE
  • Store Safe – m) Customer non-compliance
  • Task Safety – h) Ear Piercing as a close contact service

The guidance has been produced from advice published for England, and links are provided to authority sources in Scotland, Wales and Northern Ireland where advice and restrictions are subtle different.

The clarification sourced is consistent with advice issued by other members of the Independent Retailers Consortium, and states:

‘Face coverings must be worn by retail, leisure and hospitality staff working in indoor areas which are open to the public and where they are likely to come into contact with a member of the public, for example shops, supermarkets and restaurants. If these businesses have taken steps in line with HSE guidance for Covid-19 Secure workplaces to create a physical barrier between workers and members of the public then staff behind the barrier will not be required to wear a face covering.’

Exemptions that are also included when staff are not in a customer facing environment (e.g. stock room), if they have a hidden disability or another health condition, or if they are with someone who relies on lip reading to communicate with them.

The Association’s Be Covid Safe Coronavirus courses will now be updates inline with the version six guidance.

View guidance

Source: The NAJ